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Running at 8 locations in the Tokyo area

Reception, payments,
and memberships.
One QR code.

Less time at the counter. More time for climbing.
The operating system built around your gym’s everyday needs.

No app to install. Works on your smartphone.

Buying tickets at a gym? Find a gym

Belayz
INFORMATION

New applications open in mid-December 2026.

Contact us

EVERYDAY CHALLENGES

Sound familiar at your gym?

Queues at reception

Cash handling and closing the register

Time-consuming registration

Membership and monthly pass management

Moving from your current system

Bring the work around climbing into one simple flow.

THREE CHANGES WITH BELAYZ

The belayer for gym management.

From the first visit to the end of the day, make everyday operations feel lighter.

01

Keep reception moving.

Customers register and pay before arriving, then hold their phone screen over the QR reader at reception. Staff check the result and welcome them in.

More time to welcome every climber.
Staff screen right after a QR check-in, showing the member photo and ticket
Demo screen · sample data
02

Less cash handling. Easier closing.

Bring payments and sales reports together. Spend less time counting change and reconciling the register.

See the day at a glance.
Sales and visitor report with a weekly trend chart and figures for today by location
Demo screen · sample data
03

Member management and payments, together.

Check membership, monthly passes and visit history in one place. Make handovers easier for every member of staff.

The information you need, when you need it.
Member details screen with identity verification, tickets and subscription status
Demo screen · sample data

HOW IT WORKS

From arrival to the climb. Smooth, with no holdups.

A smooth experience for customers. A familiar flow for staff.

For customers

  1. 01

    Register and agree

    Complete registration and accept the gym rules online.

  2. 02

    Buy and show your QR

    Purchase a ticket and open your QR code in the browser.

For staff

  1. 03

    Scan and welcome

    Customers hold their phone screen over the QR reader. Staff check the ticket and membership status on screen.

  2. 04

    Review the day

    Check visits and sales from the same dashboard.

Demo screen · sample data

CUSTOMER STORY

Reception queues are gone, and closing cash-up is almost zero.

Voices from gyms that switched to Belayz.

PAYMENTS, YOUR WAY

Cashless. Cash. Your choice.

Choose the payment methods that suit your customers. Cash can stay part of your everyday workflow.

  • Credit cards
    • Visa
    • Mastercard
    • JCB
    • American Express
    • Diners Club
  • Digital wallets
    • Apple Pay
    • Google Pay
    • PayPay
    • QR code payments are available via PayPay.
  • Cash
    Configured by your gym

MADE FOR YOUR EVERYDAY

Everything your gym needs, connected.

11 FEATURES

Online ticket sales

Day passes, monthly passes, events and school tickets.

QR check-in and check-out

Verify tickets and record visits with a scan.

Membership management

Keep member details and visit history together.

Monthly passes

Manage recurring payments and pass validity.

Registration and agreements

Handle registration fees and terms for each gym.

Family accounts

Manage family tickets from one account.

Rental options

Sell shoe and chalk rentals alongside admission.

Multiple locations

Combine shared tickets with location-only offers.

Staff permissions

Assign access to match each staff member’s role.

Sales and visit reports

Review performance by location and across your brand.

Multilingual support

Welcome visitors in Japanese, English, Korean and Chinese.

BUILT ON TRUST

Your gym. Your data. A reliable partner.

Data separated by tenant

Access is managed by location and staff role. Your gym stays in control of its information.

Monitoring and automatic backups

Continuous failure detection and automatic backups support your daily operations.

Infrastructure for the climbing gym industry.

An independent service for the whole climbing community, unaffiliated with any gym chain.

GETTING STARTED

We will work through the switch together.

For monthly pass members, support starts with planning the announcement.

  1. 01

    Talk with us

    Tell us about your gym and current workflow.

  2. 02

    Try the demo

    See the customer and staff screens together.

  3. 03

    Plan the migration

    Prepare member data and customer announcements.

  4. 04

    Set up and practice

    Configure tickets and rehearse reception with staff.

  5. 05

    Go live

    Start with a workflow that suits your gym.

FAQ

Frequently asked questions

Let’s clear up the details before you start.

Ask us a question
Q. What if a customer only has cash?

Your gym decides whether to go cashless or accept cash alongside online payments. Cash can be a regular payment option or an exception. If you are unsure, start with both.

Q. Can we migrate our existing member data?

We review your member data, ticket types and current workflow with you. For monthly pass members, we also help plan customer announcements before the switch.

Q. Will our staff be able to learn it?

Customers hold their phone screen over the countertop QR reader. Staff check the result on screen and welcome them in. We help you rehearse before launch.

Q. Do customers need to install an app?

No. Customers can register, purchase tickets and display their QR code in a web browser on their smartphone.

MORE TIME FOR CLIMBING

Make more room for what matters.

Explore the information, see a demo, or ask us a question. Start wherever you feel comfortable.

Explore at your own pace Request information
See the screens in action Book an online demo
Ask us about anything Contact us

We will reply within one business day.