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The all-in-one operations system for climbing gyms

General rollout planned for September 2026 / Early adoption across 8 NOBOROCK locations

From ticket sales
to QR check-in/out.
Run your gym in one place.

Belayz
Contact See features
Per-shop reports built in スタッフ権限管理 No customer app required
Tickets you can sell
Day pass / Multi-use / Monthly passand more
Coverage
From a single shop to many
Front-desk operations
Check entry and exit by QR

About Belayz

Belayz is a ticket sales, membership, and QR check-in/out management system built for climbing gyms. It unifies the sales, membership, and staff workflows that tend to fragment across multiple shops, so head office and individual shops all run on the same operation.

Operational pain points

Reception and ticketing are
more complex than they look.

Climbing gym operations don't fit a generic e-commerce or fitness booking system, because pricing, terms agreements, multi-use tickets, and staff workflows are tightly interwoven.

Operations drift between shops

Sales, members, terms agreements, and staff permissions all live in separate places per shop, so head-office comparisons and handovers take longer than they should.

The front desk jams up at peak hours

First-time signup, consent forms, payment, and check-in all funnel into the same counter, and service quality suffers.

Operating rules become person-dependent

When paper, Excel, legacy systems, and verbal rules coexist, handovers and verification take time.

Missed sales opportunities

It's easy to miss customers who want to buy before visiting, or to lose pre-sales for events and classes.

How Belayz solves it

Ticket sales, membership, and reception
all in one place.

Sell online, verify entry with QR, and operate safely with per-staff permissions. Built to handle unified workflows across multiple shops as well as the hands-on feel of an owner-run gym.

01

Online sales

Customers buy tickets, multi-use cards, and monthly passes before they arrive. Pay by credit card or PayPay.

* PayPay supports one-time payments only. Please use a credit card for monthly subscriptions.

02

QR code issued

After purchase, the QR code shows up on the customer's phone. No paper tickets needed.

03

Scan at the front desk

Staff scan the QR and see expiry, remaining uses, and any ID-check reminders.

04

History recorded automatically

Track entries, exits, purchases, refunds, and usage by shop and by brand.

Features

Everything a climbing gym needs,
from day one.

No need to stitch together generic e-commerce and booking tools — Belayz is tailored to the sales, reception, and membership flow of climbing gyms.

Ticket and multi-use sales

Day passes, multi-use cards, monthly passes, event tickets, and class tickets — sell them in a way that matches each gym's product lineup.

Shop and brand management

Run brand-wide tickets and shop-only tickets in parallel. See sales across multiple shops from head office, while still supporting a single-shop setup.

Per-shop reports

Daily, weekly, and monthly sales, new signups, and entries — aggregated per shop and per brand. See the numbers at a glance from head office.

Staff accounts

Give scan-only access to front-desk staff and broader permissions like refunds and history to managers, role by role.

Membership and terms management

Designed to handle first-time registration fees, brand-level or shop-level terms agreements, and renewal-based memberships.

QR check-in/out management

Scan the QR on a purchased ticket and see remaining uses, expiry, and check-in status on the spot.

Why teams adopt Belayz

Lighten the load on the floor
and open up more ways to sell.

Belayz doesn't just lighten reception — by tying online sales to visit history, it gives gym operators more options to act on.

1

Faster reception

Purchase and consent done before arrival

Customers buy on their phone and just show the QR on the day. Front-desk staff can focus on verification and guidance.

2

More sales

Sell tickets even after closing

Move campaigns, events, and monthly passes online to grow purchase opportunities before customers walk in.

3

Customer experience

A clear experience for your customers

From small gyms to large chains, smooth out the buy → show QR → enter experience while keeping the on-the-ground feel and each shop's own rules.

Use cases

From day passes to monthly passes,
sell and manage them all
with QR tickets.

Create brand-wide products and shop-only products. Operations previously run on an existing system, paper, or Excel can be mapped onto the product and membership model with relative ease.

Day pass

  • For visitors
  • Weekday and weekend rates
  • Gender-based pricing

Multi-use ticket

  • Remaining-use tracking
  • Expiry dates
  • Family use

Monthly pass

  • Recurring use
  • Renewal management
  • Member-only products

First-time registration fee

  • Terms agreement
  • Existing-member discount
  • Per-shop registration

Events and classes

  • Upfront payment
  • Capacity management
  • Participation history

Shop-only sales

  • Campaigns
  • New-shop launches
  • Brand-wide tickets

How rollout works

Start small,
expand as you need to.

Rather than forcing changes on existing workflows, we migrate step by step while organizing your current ticket types and reception rules.

Talk to us about adoption
  1. 1

    Discovery interview

    We organize product types, registration fees, terms agreements, per-shop rules, and staff permissions.

  2. 2

    Product and shop setup

    We configure brand-wide tickets, shop-only tickets, multi-use cards, monthly passes, and more in Belayz.

  3. 3

    Reception trial

    Walk through QR scan, check-in, and history review on the staff screen.

  4. 4

    Phased rollout

    Multi-shop operators can start with a subset of shops or a subset of products; a single shop can start with its main tickets.

FAQ

Frequently Asked Questions

Yes. Front-desk staff just scan the QR and read the result. Admin-side screens for product setup, staff permissions, and similar tasks are also tailored to gym operations.

Roll up sales, membership, and check-in status from each shop at head office, while delegating permissions step by step to shop managers and scanner staff. Small gyms with 1–2 shops can start lightly, and the permission, product, and terms design expand as more shops come online.

We organize your current ticket types, remaining uses, membership tiers, and terms-agreement workflow, and map your existing system or manual operation onto Belayz's product and membership model.

No. Customers can purchase tickets and display the QR code right in a web browser, so you don't have to carry the burden of guiding them through an app install.

Early-access gyms

Gyms already using Belayz
ahead of the general rollout.

Starting with the Omiya location in June 2026, all 8 NOBOROCK locations go live in turn. Rollout to other climbing gyms is planned from September 2026.

Contact

Let's rethink reception and salestogether.

We'll learn about your current ticket workflow, number of shops, and membership signup flow, then suggest where Belayz can start improving things.

Contact